Shipping & Returns
We're committed to fast, reliable shipping and hassle-free returns. Here's everything you need to know.
Shipping Options
Standard Shipping
- Delivery Time: 5-7 business days
- Cost: FREE on orders over $50
- Cost: $5.99 on orders under $50
- Tracking: Included
Expedited Shipping
- Delivery Time: 2-3 business days
- Cost: $12.99 (nationwide)
- Tracking: Included
- Signature: Available on request
Shipping Information
- ✓ We ship to all 50 US states and most territories
- ✓ International shipping available (contact support for rates)
- ✓ All orders ship with tracking information via email
- ✓ Orders are processed within 1 business day
- ✓ Delivery times do not include weekends or holidays
Return Policy
30-Day Money-Back Guarantee
We stand behind our products. If you're not satisfied with your purchase, return it within 30 days of delivery for a full refund.
How to Return Items
- Contact our support team at hello@swiftcart.com
- Provide your order number and reason for return
- Receive a prepaid return shipping label
- Ship the item back to us
- Receive a refund within 5-7 business days of delivery
Return Conditions
Items must be:
- ✓ Unused and in original condition
- ✓ In original packaging (or equivalent protection)
- ✓ With all accessories and documentation
- ✓ Returned within 30 days of delivery
Non-Returnable Items
Some items cannot be returned, including:
- • Custom or personalized products
- • Clearance or final sale items
- • Items used or damaged beyond normal wear
- • Digital products or software (non-refundable)
Exchanges
If you received a defective product or the wrong item, we'll gladly exchange it. Please contact our support team with:
- Your order number
- Photos of the defective/incorrect item
- Description of the issue
We'll send you a replacement and prepaid return label at no cost.
Have Questions?
Our support team is here to help with any shipping or return questions.
Contact Support